DIGITAL PRODUCTS

DELIVERY: Sale of Digital Product (such as brush sets) do not include any physical product. File download only.

DOWNLOAD: Download link provided at purchase lasts for 30 days. If you lose your file download, please contact me

directly with your order number/email and I will reprovide those files to you directly. :) 

LICENSE: Each digital product file comes with its specific licensing .txt file, which includes usage terms.

UPDATES: The email used for purchase will be retained and future updates of this product sent free of charge. 

PHYSICAL PRODUCTS

SHIPPING:
Orders fulfilled via USPS. Most orders ship within one week, but please allow up to three weeks to
receive your order. International orders may be delayed due to complex transit & customs.

 

If the order is highly time-sensitive, please email directly and such cases will be handed individually. 

TRACKING:
Tracking information for your package can be provided upon request.
Please note in your order submission, or contact directly after order submission. 

ALL ORDERS (U.S. & International)

All sales are final. Issues and unforseen circumstances (including but not limited to: lost orders,
damaged orders) will be handled on a case-by-case basis.


Orders in-transit are out of my hands, short of providing tracking.
Contact with shipping providers is not possible.

While I strive to provide the best customer service on a case-by-case basis,

no refund on items purchased or their shipping costs can be guaranteed for any reason.

If you wish to purchase additional shipping speed or insurance, please contact directly.  

If there is an issue with your order, please contact directly with details immediately.

PACKAGING & SUSTAINABILITY: 
 

Excess shipping waste is considered. Currently, items are packaged using: 

- Recyclable rigid cardboard mailing envelopes

- Recyclable paper envelopes
- Recycled-material plastic seal bags (packaged without redundant plastic waste)

- Recycled-material poly bags 

Please reuse or recycle these materials if possible.